Notice of Privacy

Identity and address of the person in charge

The person responsible for the personal data provided by you is Outsourcing Personnel Services, S.A. de C.V, Compensation Aplicada, S.A. de C.V., Grupo HQP, S.A. de C.V. (hereinafter “Human Quality”) with address at Avenida San Jerónimo 24th and 25th Floor, Colonia San Jerónimo in Monterrey, Nuevo León, C.P. 64640.

Personal data processed by Human Quality

Human Quality to fulfill the purposes indicated in this Notice will treat personal identification data, personal contact data, family data, work data, data on physical characteristics, academic data, data on life habits and interests, patrimonial data and / or financial and data related to your personal references. By providing related personal data you acknowledge that you have their consent for Human Quality to process your personal data to contact them and request references from you.

If you contact us through social networks, we may treat the information contained in your public profile of the social network in question, as well as the content of your publications.

We inform you that for the purposes of what is stated in this privacy notice, Human Quality will treat sensitive personal data such as: disabilities, type of disability, state of health, studies or medical examinations, height, weight, height, diseases or conditions of its own and those of References that you provide us, medical treatments, injuries or accidents, affiliation to a union, political ideology, religious beliefs, participation in judicial processes or problems and a social or sports club that you attend.

Necessary purposes

Human Quality will process your personal data to carry out all the following necessary activities: to identify you, to get you jobs or temporary assignments, to fulfill contracts for the recruitment, selection and hiring of personnel, supply and administration of personnel, payroll or different contracts for the provision of services with our clients, evaluate you if you are qualified to perform a position or a function in a workplace and to inform you about available positions, contact you in relation to the service request to corroborate certain information or request additional information ; verify the information you provide, to request psychometric tests, labor investigations, consultancies, recruitment and hiring of personnel, outsourcing of personnel, human resources solutions, to safeguard information in our databases and systems, carry out investigations and analysis, make statistical reports; keep the Human Quality databases updated; record telephone calls between you and Human Quality to provide you with the necessary support in response to your doubts, suggestions and claims in relation to our services through various physical and electronic means of communication; evaluate the quality of the service regarding the services offered by Human Quality; as well as for any other purposes that Human Quality considers necessary to improve the provision of services; for administrative purposes, to comply with legal obligations or that are aimed at meeting certain needs.

Non-necessary purposes

To generate statistical information and reports, as well as contact you directly, or through Related Parties or business partners of Human Quality, during the development and delivery of campaigns, marketing or advertising to offer additional products and / or services of Human Quality, of its Related Parties or business partners even after the Contractual relationship has ended; Carry out internal studies, generate statistical information, reports in relation to the Services regarding: (i) those requested, but not granted by Human Quality, or (ii) that having been granted by Human Quality have been terminated; Carry out the processing of personal data as part of a decision-making process without evaluating human intervention and massive data analysis techniques to carry out profiling activities, from combining information provided by you, that obtained from public access sources, social networks , and that information that Human Quality can infer or obtain as a result of the application of various data analysis technologies. The above to contact you and send you information of an advertising, promotional and / or informative nature that we consider may be of interest to you. If you do not object, that contact information that you make visible on your social networks (Facebook, Twitter, Instagram and LinkedIn) will be accessed to carry out the corresponding personal data updates and thus fulfill the purposes reported in this Notice of Privacy.

In case you do not want your personal data to be processed for any or all additional purposes, from this moment you can communicate us to the following email:

Uso de cookies

We inform you that on our website we use cookies, web beacons and other technologies through which it is possible to monitor your behavior as an Internet user, provide you with a better service and user experience when browsing our page, as well as offer you new products and services based on your preferences.

Human Quality uses its own and third-party cookies that allow evaluating the quality of the service that Human Quality offers you by carrying out satisfaction surveys which allow it to: (i) identify you as an associate of the website; (ii) offer you a more personalized product purchase service; (iii) analyze and monitor your browsing behavior; (iv) allow the conduct and monitoring of surveys; (v) perform internal performance analysis of the website; (vi) keep a record of your consent while using the website; (vii) prevent fraudulent activities; (ix) allow you to use the website and its characteristics properly.

You can disable cookies, following the following procedure according to the type of software you use to navigate the website: (i) Internet Explorer: Tools: Internet Options: Privacy: Configuration. For more information, you can consult Microsoft support or browser Help. (ii) Firefox: Tools: Options: Privacy: History: Custom Settings. For more information, you can consult Mozilla support or browser help. (iii) Chrome: Settings: Show advanced options: privacy: Content Settings. For more information, you can consult Google support or browser help. (iv) Safari: Preferences: Security.

For more information, you can consult Apple support or browser Help. For more information on the use of these technologies, we ask you to consult the internet site

Mechanisms to express to human quality the refusal to process your personal data for non-necessary purposes.

In case you do not want your personal data to be processed for the unnecessary purposes referred to above, you can deny your consent through the request made to Human Quality for the granting of the Service. Said refusal to use your personal data will not be a reason for Human Quality to reject your request.

Transfers of personal data

We inform you that your personal, sensitive, and patrimonial or financial data will be transferred within and outside the country, to the following recipients, and with the following purposes:

Recipient of personal data Purpose
Banking Institution To make the payment of products and services.
Competent Authorities To fulfill legal requirements or requests from authorities; to safeguard the public interest or for the administration or administration of justice; or, for the recognition, exercise, or defense of a right in a judicial process, as well as in cases specifically permitted by law.
Prospective purchasers or acquirers In the event of a merger or acquisition, for the prospective purchaser or purchaser to analyze the situation of Human Quality.
Merger / Acquirer To use the data in the same way that Human Quality used it, that is, for the employment relationship.

Companies of the same Human Quality group, with the purposes of marketing, advertising, and commercial projection, as well as our clients, companies and associations within and outside the industry, in order to provide a better service.

If you do not want Human Quality to transfer your personal data for those transfers for which your consent is necessary, we ask you to send an email to the following where you will be attended in a timely manner.

Security measures

Human Quality is committed to safeguarding the confidentiality of your Personal Data; Therefore, in compliance with Corporate Policies and the provisions of the Law, Human Quality maintains the necessary Security Measures to protect Human Quality databases and to prevent their loss, alteration, destruction, use, access or treatment Not authorized.

ARCO rights and / or revocation of consent

You or your legal representative may exercise any of the rights of access, rectification, cancellation or opposition (hereinafter “Arco Rights”), as well as revoke your consent for the processing of your personal data, by sending an email to the Legal Department from Human Quality to the address:

Your request must be made through the “ARCO Rights Request Form”, which is available through the website  in the Arc Rights Request Form section, It can also be requested to the email so that the Human Quality Legal Department can send it and follow up on your request, you or your legal representative must correctly prove your identity for what is necessary to complete all the fields indicated in the Form and to accompany it with a copy of any of the current official identifications indicated in it. Likewise, you may exercise these rights by writing to Human Quality with attention to the Legal Department at the address located at Avenida San Jerónimo, 24 and 25 Floor, Colonia San Jerónimo in Monterrey, Nuevo León, C.P. 64640.

The request must contain and accompany:

  • Your name and address, and any other means to communicate the answer.
  • The documents that prove your identity and / or that of your legal representative.
  • The clear and precise description of the Personal Data with respect to which one seeks to exercise any of the rights.
  • Any other element or document that facilitates the location of the Personal Data.
  • In the case of rectification requests, you must indicate the modifications to be made and provide the documentation that supports your request (when appropriate).
  • Human Quality will notify you within a period of no more than 20 business days from the date on which your corresponding request was received, the determination adopted, so that, if appropriate, it becomes effective within 15 days. business days following the date on which.
  • Human Quality has communicated the answer to you. In the case of requests for access to Personal Data, the delivery will proceed prior accreditation of your identity or your legal representative, as appropriate.

Access to your Personal Data will be deemed to have been granted when they are made available to you, regardless of the medium or format; Or, simple copies of your data will be provided, at the option of Human Quality..

Regarding the revocation of your consent, please note that this will only proceed in certain cases.

In case of doubts regarding the Processing of Personal Data, or the procedure for exercising rights, we ask you to contact the Legal Department through the indicated means.

Limitation and / or disclosure of your personal data

You may limit the use or disclosure of your personal data by sending your request to the address: If your Request is appropriate, you will be registered in Human Quality”s own exclusion list.

Changes or modifications in the privacy notice

This notice may undergo modifications, changes or updates derived from new legal requirements, our own needs and our data protection practices. Human Quality will keep you informed of the foregoing, making the new privacy notice available to you through one or more of the following means: (i) through our website: (ii) at Human Quality facilities.

Date of last update to this privacy notice: May 2019.